Revolutionizing Airport Trolley Management with Smart Tracker

Revolutionizing Airport Trolley Management with Smart Tracker

Deployed Sunvarun Smart Trackers on trolleys. Real-time location mapping integrated with a custom dashboard..

  • 98% trolley availability

  • 35% reduction in manual monitoring

  • Seamless reporting to airport management

Problem Statement

Problem Statement

The Smart Tracker Solution

The Smart Tracker Solution

Core Features

  1. Real-time Location Tracking
    Each trolley was fitted with an IoT module, allowing airport operators to track their movement and current location via a centralized dashboard.


  1. Predictive Maintenance
    Sensor data enabled alerts when a trolley was likely to malfunction, allowing proactive maintenance and reducing the risk of breakdowns in passenger areas.


Problem Statement

Kuala Lumpur International Airport (KLIA) is one of the busiest travel hubs in Southeast Asia, catering to millions of passengers annually. A critical yet

often overlooked component of smooth airport operations is the availability and management of passenger baggage trolleys.

Challenges

KLIA faced persistent challenges:


  • Trolley misplacement: Trolleys were often left scattered across the airport premises, making it hard to locate and redistribute them efficiently.

  • Long retrieval times: Staff relied on manual checks and walkarounds to locate trolleys, especially in peak hours or during aircraft arrivals.

  • Inefficient staffing: Without real-time data, staff were often deployed inefficiently too many in some zones, too few in others.

These problems led to passenger dissatisfaction, delays, and increased operational costs.



Kuala Lumpur International Airport (KLIA) is one of the busiest travel hubs in Southeast Asia, catering to millions of passengers annually. A critical yet often overlooked component of smooth airport operations is the availability and management of passenger baggage trolleys.

KLIA faced persistent challenges:

  • Trolley misplacement: Trolleys were often left scattered across the airport premises, making it hard to locate and redistribute them efficiently.

  • Long retrieval times: Staff relied on manual checks and walkarounds to locate trolleys, especially in peak hours or during aircraft arrivals.

  • Inefficient staffing: Without real-time data, staff were often deployed inefficiently too many in some zones, too few in others.

These problems led to passenger dissatisfaction, delays, and increased operational costs.


Challenges

Challenges

Challenges

KLIA faced persistent challenges:

  • Trolley misplacement: Trolleys were often left scattered across the airport premises, making it hard to locate and redistribute them efficiently.

  • Long retrieval times: Staff relied on manual checks and walkarounds to locate trolleys, especially in peak hours or during aircraft arrivals.

  • Inefficient staffing: Without real-time data, staff were often deployed inefficiently too many in some zones, too few in others.

These problems led to passenger dissatisfaction, delays, and increased operational costs.


Core Features

Solution: Deployment of Smart Trolley Tracker System

To address these issues, KLIA implemented a Smart Trolley Tracker system, integrating modern IoT technologies to provide real-time, intelligent trolley tracking and management.


Key technologies used:

  • NB-IoT (Narrowband Internet of Things): Low-power, wide-area connectivity allowed reliable communication with minimal battery usage.

  • GPS Tracking: Enabled precise location tracking both indoors and outdoors.

  • Wi-Fi Integration: Helped with indoor positioning and seamless connectivity across the airport environment.

To address these issues, KLIA implemented a Smart Trolley Tracker system, integrating modern IoT technologies to provide real-time, intelligent trolley tracking and management.


Key technologies used:

  • NB-IoT (Narrowband Internet of Things): Low-power, wide-area connectivity allowed reliable communication with minimal battery usage.

  • GPS Tracking: Enabled precise location tracking both indoors and outdoors.

  • Wi-Fi Integration: Helped with indoor positioning and seamless connectivity across the airport environment.

Result & Impact

Core Features

  1. Real-time Location Tracking
    Each trolley was fitted with an IoT module, allowing airport operators to track their movement and current location via a centralized dashboard.


  2. Predictive Maintenance
    Sensor data enabled alerts when a trolley was likely to malfunction, allowing proactive maintenance and reducing the risk of breakdowns in passenger areas.

  1. Real-time Location Tracking
    Each trolley was fitted with an IoT module, allowing airport operators to track their movement and current location via a centralized dashboard.


  1. Predictive Maintenance
    Sensor data enabled alerts when a trolley was likely to malfunction, allowing proactive maintenance and reducing the risk of breakdowns in passenger areas.


After implementing the Smart Trolley Tracker, KLIA recorded significant operational improvements:

  • 40% faster trolley turnaround time
    Trolleys were redistributed more efficiently, reducing passenger wait times and improving airport flow.

  •  25% reduction in staff hours spent locating trolleys
    Staff now operate based on real-time data, minimizing wasted time and effort.

  •  Improved Passenger Satisfaction
    Travelers consistently found trolleys where needed, particularly in high-traffic areas like arrivals, improving overall passenger experience.

  •  Cost Savings
    By optimizing workforce deployment and reducing unnecessary trolley purchases, KLIA achieved operational cost efficiency.

Kuala Lumpur International Airport (KLIA) is one of the busiest travel hubs in Southeast Asia, catering to millions of passengers annually. A critical yet often overlooked component of smooth airport operations is the availability and management of passenger baggage trolleys.

To address these issues, KLIA implemented a Smart Trolley Tracker system, integrating modern IoT technologies to provide real-time, intelligent trolley tracking and management.


Key technologies used:

  • NB-IoT (Narrowband Internet of Things): Low-power, wide-area connectivity allowed reliable communication with minimal battery usage.

  • GPS Tracking: Enabled precise location tracking both indoors and outdoors.

  • Wi-Fi Integration: Helped with indoor positioning and seamless connectivity across the airport environment.

Solution: Deployment of Smart Trolley Tracker System

Solution: Deployment of Smart Trolley Tracker System

Solution: Deployment of Smart Trolley Tracker System

Problem Statement

Result & Impact

Result & Impact

After implementing the Smart Trolley Tracker, KLIA recorded significant operational improvements:

  • 40% faster trolley turnaround time
    Trolleys were redistributed more efficiently, reducing passenger wait times and improving airport flow.

  •  25% reduction in staff hours spent locating trolleys
    Staff now operate based on real-time data, minimizing wasted time and effort.

  •  Improved Passenger Satisfaction
    Travelers consistently found trolleys where needed, particularly in high-traffic areas like arrivals, improving overall passenger experience.

  •  Cost Savings
    By optimizing workforce deployment and reducing unnecessary trolley purchases, KLIA achieved operational cost efficiency.